Customer Services - Artist

DELIVERY & POSTAGE

Background:

Delivery & Postage for Goods and Services from Sauve Art Limited and the methods I use are detailed below in this Delivery and Postage Policy which applies as between you, the User of this Web Site when you buy Goods or Services and Sauve Art Limited trading as www.valeriesauve.com the owner and provider of this Web Site.

1. Definitions and Interpretation

Unless otherwise stated the terms used in this document shall have the meaning stated in Sauve Art Limited main Terms and Conditions of Sale and this Delivery and Postage Policy is hereby incorporated into Sauve Art Limited's main Terms and Conditions of Sale by this reference.

2. Delivery & Postage

Sauve Art Limited takes pride in processing your order as quickly as possible and endeavour to despatch the same day wherever possible. In the event of an unforeseen delay or an item being out of stock I will advise you immediately by e-mail. For any queries regarding postage costs and delivery charges please e-mail me at services@valeriesauve.com or phone us on +44 (0) 203 538 4010 during normal UK business hours (09.30 - 17.00 GMT, Monday - Friday).

UK Deliveries:

Delivery is by Royal Mail First Class or Express Courier services. Please select the 'PayPal' button in the Shopping Cart window before clicking 'Place Order' and continue to process your order through your PayPal account.

A signature may be required upon delivery. Standard UK deliveries are usually despatched within 24 hours but please allow 3 - 4 days for delivery.

Free - Standard Delivery (allow 3-4 days)

If you require a more urgent delivery or to a BFPO address please select the 'Invoice' button in the Shopping Cart window before clicking 'Place Order' and leave me a message outlining your requirements in the Checkout 'Comments and Delivery Instructions' box. I will then e-mail you an Invoice for the appropriate amount together with a PayPal payment link for you to complete your order.

Our current prices for Non-Standard deliveries in the UK are:

£3.50 - Standard Delivery to BFPO Address
£6.50 - Next Day Guaranteed Delivery*
£8.50 - Saturday Morning Guaranteed Delivery**

* Guaranteed Next Day Service to the UK is available and costs £6.50 extra irrespective of order value. Sauve Art Limited guarantees next day delivery on all orders placed before 13.00 GMT and can sometimes get your order delivered next day for orders placed up to 16.30 GMT. Please note that Sauve Art Limited's Guaranteed Next Day Service applies to the next UK working day only and orders placed on a non working day (Saturday and Sunday) will arrive the following Tuesday.

** Saturday Morning Guaranteed Service to the UK is available and costs £8.50 irrespective of order value. Sauve Art Limited guarantees Saturday morning (before 13.00 GMT) delivery on all orders placed before 13.00 GMT on the preceeding Friday. Orders may be placed any time during the week for this service.

If in doubt please e-mail me at services@valeriesauve.com or phone me on +44 (0) 203 538 4010 during normal UK business hours (09.00 - 18.00 GMT, Monday - Friday).

Deliveries to all other countries:

Delivery is either via Royal Mail airmail or via courier - a signature may be required on delivery.

Sauve Art Limited aims to get your order to you within a few days, but please allow up to 10 days.

Our shipping costs do not include any applicable duty or customs tariffs that may be levied upon importation - these charges must be paid by the buyer directly to the courier company or import agent.

Please click the 'Invoice' button in the Shopping Cart window before clicking 'Place Order' and leave me a message outlining your requirements in the Checkout 'Comments and Delivery Instructions' box. I will then e-mail you an Invoice for the appropriate amount together with a PayPal payment link for you to complete your order.

If in doubt please e-mail Valerie Sauve at services@valeriesauve.com or phone us on +44 (0) 203 538 4010 during normal UK business hours (09.30 - 17.00 GMT, Monday - Friday).